Privacy policy

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This confidentiality policy defines and informs you of the way in which CETAL uses and protects the information that you transmit to us, if applicable, when you use this site accessible from the following URLs: http://www.cetal.fr (hereinafter the “Site”). Please note that this privacy policy may be modified or supplemented at any time by CETAL, in particular in order to comply with any legislative, regulatory, jurisprudential or technological developments. In such a case, the date of its update will be clearly identified at the top of this policy. These modifications are binding on the User as soon as they are put online. The User should therefore regularly consult this confidentiality and use of cookies policy in order to be aware of any changes.

PERSONAL DATA

In general, you can visit the CETAL Site without disclosing any personal information about yourself. In any event, you are in no way obliged to transmit this information to CETAL. However, in case of refusal, you may not be able to benefit from certain information or services that you have requested. As such, CETAL may in certain cases ask you to enter your name, first name, email address, telephone number, company (hereinafter your “Personal Information”). By providing this information, you expressly agree that it will be processed by CETAL for the purposes indicated in point 2 below as well as for the purposes stated at the end of each form. In accordance with the General Data Protection Regulation adopted by the European Parliament on April 14, 2016, and the Data Protection Act of January 6, 1978 as amended, CETAL informs you of the following points:

Identity of the controller

The data controller is the company CETAL, having its registered office at

2, rue des Aviateurs
BP 20037
F 67501 HAGUENAU CEDEX FRANCE
Tél. : (33) 03 88 06 19 49
Fax : (33) 03 88 06 19 30
E-mail : contact@cetal.fr

Purposes of processing

CETAL may process your Personal Information:

(a) for the purpose of providing you with the information or services you have requested (in particular: sending the Newsletter, requesting a quote); and / or product purchases

(b) for the purpose of collecting information allowing us to improve our Site, our products and services (in particular by means of cookies); and or

(c) for the purpose of contacting you about various events relating to CETAL, including in particular product updates and customer support.

Recipients

Only CETAL is the recipient of your Personal Information. These, whether in individual or aggregated form, are never transmitted to a third party. Neither CETAL, nor any of its subcontractors, sells the personal data of visitors and Users of its Site.

The duration of the conversation

Your Personal Information is kept by CETAL only for the time corresponding to the purpose of the collection as indicated in 2 above which may not in any case exceed 36 months.

Computer Rights and Freedoms

You have the following rights regarding your Personal Information, which you can exercise by writing to us at the postal address mentioned in point 1 or by completing the form contained in the Personal Data page.

Data access and communication rights

You have the option of accessing Personal Information which concerns you.

However, because of the obligation of security and confidentiality in the processing of personal data incumbent on CETAL, you are informed that your request will be processed provided that you provide proof of your identity, in particular by the production of ” a scan of your valid identity document (in the event of a request using our dedicated electronic form) or a signed photocopy of your valid identity document (in the event of a written request).

To help you in your process, in particular if you wish to exercise your right of access by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a model letter developed by the National Commission for Computing and Liberties (the “CNIL”).

Right to rectify data

Under this right, the legislation empowers you to request the rectification, updating, blocking or even erasure of data concerning you which may prove to be inaccurate, erroneous, incomplete or obsolete.

Also, you can define general and specific directives relating to the fate of personal data after your death. Where applicable, the heirs of a deceased person may require the death of their relative to be taken into account and / or the necessary updates to be made.

To help you in your process, in particular if you wish to exercise, on your own account or on behalf of one of your deceased relatives, your right of rectification by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a model letter developed by the CNIL.

Right of opposition

The exercise of this right is only possible in one of the following two situations:

When the exercise of this right is based on legitimate reasons; or
When the exercise of this right is intended to prevent the data collected from being used for commercial prospecting purposes.

To help you in your process, in particular if you wish to exercise your right of opposition by means of a written request addressed to the postal address indicated in point 1, you will find by clicking on the following link a model letter developed by the CNIL.

Reply duration

CETAL undertakes to respond to your request for access, rectification or opposition or any other additional request for information within a reasonable period of time which may not exceed 1 month from receipt of your request.

Complaint to the competent authority

If you consider that CETAL is not respecting its obligations with regard to your Personal Information, you can address a complaint or request to the competent authority. In France, the competent authority is the CNIL to which you can send a request electronically by clicking on the following link: https://www.cnil.fr/fr/plaintes/internet.